We help health carriers introduce new individual health products, or enhance their
existing new business systems.
Term life carriers and distributors use our technology to deliver policies faster,
reduce costs, and enter new distribution channels.
We are part of a unique consortium of industry leaders that helps carriers seize
opportunities in the growing LTCI marketplace.
Our eBusiness solutions can make your existing new business process more productive,
competitive, and cost effective.
Our flagship product is capable of delivering a policy from application to issue
in one customer interaction.
We deliver application verification data online in real time for automated field
underwriting and full risk evaluation by underwriters
Review the latest press releases about Realtime and industry articles about our
solutions.
Here's a list of where we have presented and will be presenting topics about our
technology.
A listing of projects we have completed for our forward-thinking clients.
You can expect our full support, from service level commitments to our responsive
Help Desk, when you implement our solution on your servers.
We provide world-class uptime and security when you choose to host your solution
in our ASP environment.
Whatever skills you'll require to use and maintain your Realtime system, we provide
just the right training and materials to meet your needs.
Realtime is a pioneer in straight through processing with its industry-leading technology
For more information, to request a demo, or for solution literature, please
contact us
Our suburban Chicago location is easy to get to from the city and both airports.
Click here to download directions
Training
After your project is completed, we provide software user manuals and hands on training designed to maximize your investment in your Realtime solution. Our qualified trainers will "train the trainers" or conduct end-user training workshops to get your people up to speed quickly. You can choose whatever manner and depth of training that is appropriate for you: Online training sessions on your desktop computer, onsite workshops at your company, or visits to our offices.
Technical Support
Once training is complete, our Help Desk takes over responsibility for continuity of service. The Help Desk representative will respond to your questions, address any de-bugging issues, and make sure your solution is meeting your expectations. All incoming calls are logged, classified by level, and tracked through to resolution.
Online Support
In addition to our live telephone Technical Support, you are provided access to our password-protected Online Support website 24-hours a day, seven days a week. Here you can enter and track service requests, report technical issues, and receive a response via e-mail or phone.
